BY ACCESSING, USING OR TRANSACTING WITH THE LEVI STRAUSS & CO. TRADE-IN PROGRAM (THE “PROGRAM”), YOU (ALSO “PARTICIPANT”) AGREE TO BE BOUND BY THESE TRADE-IN TERMS AND CONDITIONS (“TRADE-IN TERMS”), THE LEVI STRAUSS & CO. TERMS OF USE (“LS&CO. TERMS”), AND THE LEVI STRAUSS & CO. PRIVACY POLICY.

All of the foregoing, including any other terms, legal notices and conditions applicable to activities associated with the Program, are incorporated herein by reference, and shall, together with the Trade-In Terms, be a contractual agreement between Levi Strauss & Co. ("Levi Strauss & Co." or "LS&Co.") and you.

1.     You must be at least 13 years old or older in order to participate in the Program. 

2.     All items must be lawfully owned by the Participant.

3.     Credit for items traded in will be issued via Levi’s® digital gift card; for use at www.levi.com, Levi's® Retail Stores or Levi's® Outlet Stores in the United States only. A valid email address is required for issuance of digital gift cards, and use of the gift card is subject to our gift card terms found here.

4.     An appointment is recommended for trade-ins. LS&Co. reserves the right to refuse consumers without appointments or request consumers return with a scheduled appointment.

5.     A consumer can participate in our trade-in program one (1) time per month with a max of five (5) items per trade-in. 

6.     LS&Co. reserves the right to refuse items for participation in the Program for any reason in its sole discretion.

7.     Trade-in credit will be based on a variety of factors, including the item's resale price on Levi's® Secondhand site and its current condition. Item condition, trade-in value (if any), and resale price are each determined at the discretion of LS&Co.

8.     Items submitted for trade-in will not be returned to the Participant for any reason. All trade-ins are final.

9.     Trade-ins will only be accepted through select Levi's® stores in the United States.

10.  IN NO EVENT WILL LS&CO. OR ANY OF ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, BUSINESS PARTNERS (INCLUDING TROVE RECOMMERCE INC.), AND EACH OF THEIR SUCCESSORS OR ASSIGNS (COLLECTIVELY, THE “LS&CO. PARTIES”) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY  INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS) RELATING TO THE PROGRAM OR THESE TRADE-IN TERMS WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY ONLY APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

11.  IN CONSIDERATION FOR PARTICIPATING IN THE PROGRAM, YOU VOLUNTARILY AND UNEQUIVOCALLY WAIVE, RELEASE AND RELINQUISH ANY CLAIMS OR LIABILITY AGAINST THE LS&CO. PARTIES. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CLAIM ARISING OUT OF THE PROGRAM, INCLUDING DISSATISFACTION WITH ITEM CONDITION AND ANY TRADE-IN VALUE, IS TO CEASE PARTICIPATING IN THE PROGRAM.

12.  The Trade-in Terms may be modified from time to time without notice to you. Please check the Program site from time to time for the latest Trade-in Terms.